From first contact with you, clients need to feel your brand.
Give them a simple folder/handout/something tangible to walk away with, and you’ll be surprised how much people keep on to.
It feels warming for people who have made the effort to come to you, to then receive something in return, bedding in the start of a longer-term relationship.
Make sure to include how the client can access your product or service later – so often we think this part is ever so basic (“it’s all online”) but unless you spell it out, you leave room for hot potential clients to Google you/or your product and service, and find an alternative website to source from.
Simply include a print-off that has the contact details you hold for them, the client number automatically generated by your system, and maybe use this number for them to access your product or service later.
As long as your information feels worthwhile, and the delivery is carefully aligned to your brand values, then the number of clients returning is set to increase, and long after your system is set to retain data, and their original details.
To discuss your situation, why not contact the team here on 020 3011 0211